Term and Conditions

1. Introduction

These Terms and Conditions (the “Terms”) govern your use of the website www.koshurnuts.com (the “Site”) and the purchase of any products from Koshur Nuts (“we,” “us,” or “our”).

By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Site.

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

3. Products and Services

  • Product Availability and Descriptions: All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store, but cannot guarantee that your device’s display of any color will be accurate.
  • Pricing: Prices for our products are subject to change without notice. The price displayed at the time of checkout is the price you pay.
  • Order Acceptance: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
  • Perishables: Given the nature of nuts and dried fruits, you acknowledge that products purchased may have a limited shelf life and must be stored according to instructions.

4. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

5. Shipping and Delivery

  • Risk of Loss: The risk of loss and title for all items purchased from the Site pass to you upon our delivery to the carrier.
  • Delivery Times: Any delivery dates provided are estimates. We are not liable for any delays in shipping.
  • Incorrect Address: If an order is returned to us due to an incorrect or undeliverable address provided by you, you may be responsible for re-shipping charges.

6. Returns, Refunds, and Exchanges

  • Satisfaction Guarantee: We aim for 100% satisfaction. Given that our products are perishable food items, returns are generally not accepted unless the product is damaged or defective upon arrival.
  • Damaged/Defective Goods: If you receive a damaged or defective item, you must notify us within 12-24hrs of delivery, providing photographic evidence. We reserve the right to offer a replacement, store credit, or refund at our discretion.
  • Change of Mind: We do not offer refunds or exchanges for change of mind or subjective taste preferences.
  • Refund Process: Approved refunds will be processed to the original method of payment within 5-7 business days.

7. User Comments, Feedback, and Other Submissions

  • If you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
  • You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right.

8. Intellectual Property

The Site and its original content, features, and functionality are and will remain the exclusive property of Koshur Nuts and its licensors. All content on the site, including text, graphics, logos, images, and software, is protected by copyright and other intellectual property laws.

9. Limitation of Liability

In no event shall Koshur Nuts, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

10. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Insert Your State/Country, e.g., India/the State of Jammu and Kashmir], without regard to its conflict of law provisions.

11. Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and ch1anges to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.